MedConnect
A HIPAA-compliant telemedicine platform connecting patients with healthcare providers through video consultations, prescription management, and health record tracking.
Client
HealthFirst Clinics
Category
Healthcare
Year
2024
50K+
Patients
active patients
99.9%
Uptime
platform reliability
-34%
No-shows
reduction in no-shows
HIPAA
Compliance
SOC 2 certified
The Challenge
HealthFirst Clinics was losing patients to competitors with better digital experiences. Their legacy booking system had a 60% drop-off rate. They needed an app for both iOS and Android that felt as polished as consumer apps while meeting strict HIPAA compliance requirements.
Our Approach
We built with React Native and Expo for true cross-platform delivery, sharing 92% of the codebase across iOS and Android. WebRTC powered the video consultation feature with end-to-end encryption. All data is encrypted at rest and in transit with AWS handling secure cloud infrastructure.
The Result
MedConnect launched on both app stores simultaneously with a 4.9-star average rating and reached 50,000 active patients within 6 months. The no-show rate dropped by 34% thanks to smart push notification reminders, directly impacting HealthFirst's revenue by an estimated $2.1M annually.